Samsung galaxy s4 crash reboot

How to fix Samsung Galaxy S4 that keeps turning off on its own & other power related problems

Scroll to and tap Settings. Tap the MORE tab. Scroll to and tap Storage. Scroll to and tap Unmount SD card. Tap OK. Remove the SD card. Perform a soft reset. A soft reset restarts your phone and does not erase any of your content or data. With the phone powered on, remove the battery. After 30 seconds, reinsert the battery. Press and hold the Power key to turn your Samsung Galaxy S 4 back on. Test your device to see if the issue is resolved. Use Sprint Zone to determine if your phone has low memory. Access Sprint Zone. Swipe from Right to Left to open Device Diagnostics. Tap Storage. Check the Available listing under the Overview section to determine if your phone has low memory.

Clear the application cache. Clear the application cache on your applications to free up space and improve performance. Be sure you clear only the application cache and not the application data. When you clear the application data , it removes your personal settings and info such as login information and high scores.

Clearing the application cache doesn't remove your personal settings or information. From Device Diagnostics, tap Power Usage. Tap Battery Usage.

How to Unfreeze Your Galaxy S4

Tap an application. After I did that I could not get it to power on at all. After some research I found that pulling the battery and putting it back in would get the Samsung logo to pop up for about 3 seconds, then just a black screen. One step further I tried the recovery mode which it starts to do then goes black.


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I also tried the volume down hold as I put the battery in which gives me the custom OS message then it goes black after the same three seconds. Also tried slipping in the battery while holding power, up volume, and the home key with the same results after 3 seconds. Has anyone had this problem before? Also if I try plugging it in like normal with battery in it it will do nothing. No charge light indicator or battery level charge popular on the screen.

Any help would be appreciated. Thank you. Hello I use an s4 and it suddenly became restarting by itself. The problem stopped after a week I re installed the Facebook app and the problem started but in a constant way.. My phone stopped working after being charged. Would not go beyond Samsung intro screen even with new battery. Could not get the phone into safe mode so did step 4 hard reset.

How To Fix Samsung Galaxy S4 That Keeps Rebooting or Stuck in Boot Loop

Was able to select factory reset and then select reboot. Now phone will not turn on or vibrate at all. Completely dead. So much for resetting! I had the same issue with the shutting down, reboot loop — tried hard reset several times — nothing worked — ordered a new battery — slapped it in — problem solved — 7 months later — same issue — happened 4 days ago — ordered new battery — this time, problem not solved — nothing is working now, wiped the cache and every other solution given on all websites — such crap! Is there a way to get my pics back.

My Samsung Galaxy note edge keeps restarting automatically over and over again,I tried all of the following above but it still happen. My battery is swollen,Is that the problem do I have to buy a new one? I had this problem with my phone keep rebooting and it felt and looked like the power button was sticking. It turned out it was just that it had dirt and bad contact inside.

How To Fix a Constantly Rebooting / Restarting Samsung Smartphone

I took the phone apart and sprayed some of this cleaner in the button itself. Press the button a bunch of times to work it in. Best stuff for button contacts. It is my new WD for electronics. I had the same problem. If you have a boot loop problem and it does not go beyond the white charging logo while charging or the Samsung Galaxy S4 logo and restarts.

Here it the solution. Your phone has developed a hardware problem at the pin connector. Its some metallic dirt in the pin connector of your phone. What you should do it remove the battery and take a needle and slowly run the pins of the connector. Once you are through. You may blow some air through it. No need for hot air. A simple dry blow will be just fine. If all looks good, put the battery back in and power on the phone. It should work now. Make sure you use a suitable charger pin so that the problem does not repeat again.

Went down the options and eventually had to restore the factory settings. It was still a much better option than getting a new phone. Thanks for posting this! Had to do a hard reset to fix my endless reboot. Thank you for having the correct instructions on how to do so. Stupid battery and kernel panic issues. As soon as you put battery in, the phone continuously vibrates with blank screen.

I had the same issue. The phone rebooting every 10 seconds. I tried to boot into download mode, but as soon as the menu showed up, it again rebooted, even before I could select the wipe cache option. Even removing battery did not work for me. But reboot from menu worked. After trying a lot of different things, this solved it for me too!!!! Thanks, Matthew! But I have a question about the SD card itself. Obviously it has gone bad. What will happen when I insert it into my ultrabook to see if I can save any data?

Will the laptop also Samsung crash too when it tries to read it? At least it worked for me. Just simply turn ON your battery saving mode under settings. I am unable restore it also. And its happening in loop. What should I do,its irritating. Thank you for this! Appreciate your assistance. Now my phone is not rebooting. Putting device PIN which i have set but its not taking.

I am brasilian!!! I have a S4 too… my problem is: I put the batery… the celular is on a samsung screen e then, the screen become black! Omg i had same problem just that i istall app twr and we i was gonna factory resset only that app stay stuck now can used my cell pluss i rebboot it and just logo comes out pls hepl. Tried all the steps above but it still turns itself off and the loop begins again.

Any suggestions? If your phone is covered by warranty, then you may be lucky and be able to get it fixed. Otherwise, you probably need a new phone, which is my case. Did you get a solution for your problem?? At a loss here. My galaxy s 4 constantly reboots.


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The Galaxy s 4 title will pop up and then screen will go black blue light in corner will come on and it repeats this process. This has happened to me about 3 or 4 times in the last 2 days. I dont know what i have done but i did something this morning when this happened and it started and has worked until now. It has been stuck in this process for almost a hour and everything i have tried will not help. About 2 months ago i did factory reset because of viruses and it has worked fine until 2 days ago. Anyone have the same issue or know whats going on?

All steps do not work. Honestly i dont want to factory reset again i already have. Battery is good. SD card is good.

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Took it out and checked on boh. My phone will try to start like after the Galaxy s 4 title you can see a split second of the blue and purple halo thing afterwards and then it will shut off and repeat again. Sometimes you see the glimpse and sometimes you dont. Hello, I have a Samsung S4 and it is stuck under a boot loop. The phone would shut itself down in about three seconds. As a result, I do not have enough time to do any of the steps. Can you please help me? My samsung galaxy s4 boots and when it reaches home screen, it just keeps on blinking.

I just had this issue and the above mentioned fixes did not help.


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Come to find out that the SD card had gone bad and when the phone tried to look at the data on the card it would crash and restart. Took the card out and the issue has not recurred. I have exactly the same problem — S4 is three months old, bought in Feb Battery is not flat, and gets into an endless reboot cycle.

I can only escape this by rebooting when connected to charger. This crash happens when using camera modes that require processing e. HDR mode or Panorama mode , that I guess are quite hungry on compute power and therefore cause a high drain on the battery. The only way I could stop my phone from constantly rebooting is by plugging it into the charger. When I plug it in initially, I get a battery icon that says that my better is completely dead, and then a few seconds later, it shows the correct battery level.

Any way, I checked my battery, and the battery was swollen.